If you are not 100% satisfied with your 925 Silver Shine's purchase, within 30 days, please return your unused, unworn or Manufacturer defective item with your original receipt for a full refund (DEDUCTING THE SHIPPING CHARGES).
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If the returns are approved, then your refund will be processed, and a credit will automatically be applied to your store credit or original payment method, within a 7-10 working days.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
To return your product, you should mail your product to: 925 Silver Shine, H.N. 2488 Shailo Ki Gali Jailal Munshi Ka Rasta 4th crossing chandpole bazaar Jaipur, Rajasthan India.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over Rs. 500, you should consider using a track able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
925silvershine.com reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.
Before shipping the order customer can also request for order cancellation, Please contact our Customer Delight team at +91 9509288997 to cancel your orders. The amount paid online will be refunded in original payment method within 7 working days.
If the cancellation is after your product has shipped:
- If we ship the product before your cancellation email, it will be eligible for replacement, only in cases where there are defects found with the product.